Open Source Helpdesk and Ticket Management System
Streamline your support operations by organizing and centralizing all customer inquiries in one place. Easily assign, track, and resolve tickets with intuitive tools designed to enhance productivity and customer satisfaction.
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Efficient ticket management
Streamline your support operations by organizing and centralizing all customer inquiries in one place. Easily assign, track, and resolve tickets with intuitive tools designed to enhance productivity and customer satisfaction.
SLA (Service Level Agreements)
Set up custom SLAs to ensure response and resolution times meet defined quality standards.
Advanced Reports and Analytics
Access dashboards and key metrics to measure your team’s performance and improve service quality.
Scalability and Multichannel Support
Manage requests from multiple channels, such as email, web forms, and more, all in one place.
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